Services / Branded Caller ID
Branded Caller ID · Phone Number Reputation

Get “Spam Likely” off your calls and your company name on the screen.

Carrier analytics engines label numbers based on call patterns, complaints and registration. We register, remediate, brand and monitor every outbound number so prospects see who’s calling before they decide to answer.

Signs You Need This

Your calls are being judged before they ring

Hiya’s State of the Call 2026 reports that 86% of unidentified calls go unanswered. A spam label makes it worse: the prospect sees a warning instead of your name.

  • Your numbers show “Spam Likely,” “Scam Risk” or “Potential Spam” on prospects’ phones
  • Answer rates drop a few weeks after new numbers go live
  • Reps keep rotating to fresh numbers that get flagged again
  • No one on the team knows which numbers are currently labeled
  • Prospects tell reps they ignored the call because they didn’t recognize it
What We Do

Register, remediate, brand, monitor

01

Label audit

We check every outbound number against the analytics engines that power the major U.S. carriers and Android devices, and record its current label.

02

Registration

We register your business and numbers with carrier analytics providers so your calls are associated with a verified business.

03

Remediation

We file disputes for every mislabeled number. Where remediation isn’t viable, we give you a replacement and retirement plan.

04

Attestation check

We confirm your calls carry STIR/SHAKEN A-level attestation from your originating carrier and fix the setup if they don’t.

05

Branded caller ID

Your company name, and logo where supported, displays on recipients’ screens through branded calling services.

06

Pacing and monitoring

A calls-per-number plan keeps numbers clean, and ongoing monitoring catches new labels before they hurt answer rates.

No one can honestly guarantee a number will never be labeled again: carriers re-score continuously. Branded display depends on the recipient’s carrier and device. What we control is registration, attestation, branding, pacing and fast remediation.
Deliverables

What you get

Built in your accounts, documented, and yours to keep.

Hiya ConnectSTIR/SHAKENFree Caller RegistryYour dialer
  • Number-by-number label report, before and after
  • Business and number registration with carrier analytics providers
  • Remediation filed for every flagged number
  • STIR/SHAKEN attestation verified
  • Branded caller ID configured
  • Per-number pacing and rotation plan
  • Ongoing label monitoring on managed plans
Pricing

How to buy it

Phone Reputation Fix
$1,500

One-time, up to 25 numbers. Branded caller ID platform fees billed by the provider at cost.

30-Day Sprint
Up to 50 numbers

Included with CRM, email and automation rebuild. From $12,500.

Managed RevOps
50 to unlimited

Continuous monitoring and remediation on every plan from $4,500/mo.

FAQ

Common questions

How long does remediation take?
Typically 2–4 weeks. Each analytics provider re-scores numbers on its own timeline, so some numbers clear faster than others.
Do I need new phone numbers?
Not usually. Many flagged numbers can be remediated. Numbers with heavy complaint history are often cheaper to retire, and we’ll tell you which.
What is STIR/SHAKEN?
A caller-authentication framework required of U.S. voice providers. Your carrier signs each call with an attestation level; A-level means the carrier has verified you’re authorized to use that number. Low attestation increases the odds of being labeled.
Will branded caller ID work on every phone?
No. Display depends on the recipient’s carrier and device. Coverage is broad on major U.S. carriers and Android devices, and we’ll show you where it applies.

How much are flagged numbers costing you?

The Pipeline Audit quantifies this leak and every other one in dollars, then ranks the fixes by return.